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CompaniesBrazeIncidents

Braze: Database issue impacting a subset of customers across clusters

MinorStatus: resolvedStarted Resolved (3.8 h)1 updatebraze.statuspage.io (opens in new tab)

Timeline of updates

  1. resolved

    This incident has been resolved.

From Braze’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on braze.statuspage.io (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Braze, started 2024-01-14 01:14 UTC, resolved after 3.8 h, 1 update(s).

Title
Database issue impacting a subset of customers across clusters
Vendor
Braze
Date
URL
https://rewindex.com/company/braze/incidents/m8zxqnjctqf4

Braze profileRecent Braze incidentsAll outages on January 14, 2024Braze in January 2024MarkdownJSON