# Braze: Database issue impacting a subset of customers across clusters

> Braze status incident “Database issue impacting a subset of customers across clusters” on 2024-01-14: impact minor (vendor’s label), 3.8 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/braze/incidents/m8zxqnjctqf4
Last updated: 2024-01-14T04:59:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-01-14 01:14 UTC · Resolved: 2024-01-14 04:59 UTC · Duration: 3.8 h
- Updates: 1
- [Vendor status page: https://braze.statuspage.io/incidents/m8zxqnjctqf4](https://braze.statuspage.io/incidents/m8zxqnjctqf4)
- [Company: Braze](https://rewindex.com/company/braze.md)

## Timeline of updates

- **resolved** 2024-01-14 04:59 UTC: This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Braze, started 2024-01-14 01:14 UTC, resolved after 3.8 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/braze/incidents/m8zxqnjctqf4
- Citation: Braze, “Database issue impacting a subset of customers across clusters” (2024-01-14 01:14 UTC). Archived by Rewindex: https://rewindex.com/company/braze/incidents/m8zxqnjctqf4 (CC BY 4.0).
- Markdown link: `[Braze: Database issue impacting a subset of customers across clusters (2024-01-14)](https://rewindex.com/company/braze/incidents/m8zxqnjctqf4)`


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Canonical: https://rewindex.com/company/braze/incidents/m8zxqnjctqf4 · Markdown: https://rewindex.com/company/braze/incidents/m8zxqnjctqf4.md · JSON: https://rewindex.com/api/v1/companies/braze/incidents/m8zxqnjctqf4 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:22:37.123Z