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CompaniesBrazeIncidents

Braze: Increased latency in Outbound Messaging for all clusters

MinorStatus: resolvedStarted Resolved (28 min)2 updatesstspg.io (opens in new tab)

Affected components: EmailGlobal Messaging Channels - EmailGlobal Messaging Channels - Push Notifications - iOSPush Notifications - iOSGlobal Messaging Channels - Push Notifications - AndroidPush Notifications - Android

Timeline of updates

  1. monitoring

    At approximately 5:09 PM EST, a recent change introduced increased latency in outbound messaging. A fix has been deployed, and service performance is rapidly returning to normal operating levels.

    We will continue to monitor the system to ensure full resolution.

  2. resolved

    Braze Engineers have confirmed outbound message latency and service performance is now operating normally and within normal operational bounds. Engineers will continue to monitor service health across all clusters.

    This incident has been resolved.

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Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Braze, started 2025-10-22 23:19 UTC, resolved after 28 min, 2 update(s).

Title
Increased latency in Outbound Messaging for all clusters
Vendor
Braze
Date
URL
https://rewindex.com/company/braze/incidents/9q46v63b8j41

Braze profileRecent Braze incidentsAll outages on October 22, 2025Braze in October 2025MarkdownJSON