# Braze: Increased latency in Outbound Messaging for all clusters

> Braze status incident “Increased latency in Outbound Messaging for all clusters” on 2025-10-22: impact minor (vendor’s label), 28 min, 2 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/braze/incidents/9q46v63b8j41
Last updated: 2025-10-22T23:48:14Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-10-22 23:19 UTC · Resolved: 2025-10-22 23:48 UTC · Duration: 28 min
- Updates: 2 · Affected components: Email, Global Messaging Channels - Email, Global Messaging Channels - Push Notifications - iOS, Push Notifications - iOS, Global Messaging Channels - Push Notifications - Android, Push Notifications - Android
- [Vendor status page: https://stspg.io/4tgdzc5np1m9](https://stspg.io/4tgdzc5np1m9)
- [Company: Braze](https://rewindex.com/company/braze.md)

## Timeline of updates

- **monitoring** 2025-10-22 23:19 UTC: At approximately 5:09 PM EST, a recent change introduced increased latency in outbound messaging. A fix has been deployed, and service performance is rapidly returning to normal operating levels. We will continue to monitor the system to ensure full resolution.
- **resolved** 2025-10-22 23:48 UTC: Braze Engineers have confirmed outbound message latency and service performance is now operating normally and within normal operational bounds. Engineers will continue to monitor service health across all clusters. This incident has been resolved.

## Cite this

Status incident (vendor impact label: minor) posted by Braze, started 2025-10-22 23:19 UTC, resolved after 28 min, 2 update(s).

- Canonical URL: https://rewindex.com/company/braze/incidents/9q46v63b8j41
- Citation: Braze, “Increased latency in Outbound Messaging for all clusters” (2025-10-22 23:19 UTC). Archived by Rewindex: https://rewindex.com/company/braze/incidents/9q46v63b8j41 (CC BY 4.0).
- Markdown link: `[Braze: Increased latency in Outbound Messaging for all clusters (2025-10-22)](https://rewindex.com/company/braze/incidents/9q46v63b8j41)`


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Canonical: https://rewindex.com/company/braze/incidents/9q46v63b8j41 · Markdown: https://rewindex.com/company/braze/incidents/9q46v63b8j41.md · JSON: https://rewindex.com/api/v1/companies/braze/incidents/9q46v63b8j41 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:58:07.048Z
