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CompaniesBrazeIncidents

Braze: Data Processing Performance on US Clusters

MinorStatus: resolvedStarted Resolved (6.4 h)1 updatebraze.statuspage.io (opens in new tab)
Part of an outage event

AWS us-east-1 outage, Dec 7, 2021 · 71 vendors, 77 incidents

Braze’s incident started in the same window without naming AWS (timing only, not evidence of a link). (timing only, posted +56 min vs the first vendor naming AWS)

Swipe sideways to see the whole diagram.

same windowAWS us-east-1own incident not archivedWithin an hour11 vendors, 9 blamed AWSAptible, Firebolt, Honeycomb +81 to 4 hours later16 vendors, 12 blamed AWSMaven Central, Pusher, Confluent +13Later3 vendors, 2 blamed AWSSegment, Confluent, DopplerBraze (this incident)posted +56 min
same windowAWS us-east-1own incident not archivedWithin an hour11 vendors, 9 blamed AWSAptible, Firebolt, Honeycomb +81 to 4 hours later16 vendors, 12 blamed AWSMaven Central, Pusher,Confluent +13Later3 vendors, 2 blamed AWSSegment, Confluent, DopplerBraze (this incident)posted +56 min
Braze is outlined in red. Groups show up to a few vendors each; the event page lists every incident.
Mermaid source
flowchart LR
  root["AWS us-east-1<br/>own incident not archived"]:::inferred
  h1["Within an hour<br/>11 vendors, 9 blamed AWS<br/>Aptible, Firebolt, Honeycomb +8"]:::blames
  root --> h1
  h4["1 to 4 hours later<br/>16 vendors, 12 blamed AWS<br/>Maven Central, Pusher, Confluent +13"]:::blames
  root --> h4
  later["Later<br/>3 vendors, 2 blamed AWS<br/>Segment, Confluent, Doppler"]:::blames
  root --> later
  me["Braze (this incident)<br/>posted +56 min"]:::me
  root -.->|"same window"| me

Full event: timeline, evidence and all vendors →

Detected automatically from incidents that started together and named the same provider. A link means one vendor’s incident named another, not a confirmed cause.

Timeline of updates

  1. resolved

    This incident has been resolved. Data processing and message sending are now fully operational in our US clusters.

From Braze’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Impact, status and times are the vendor’s own, as last archived. View on braze.statuspage.io (opens in new tab).

Braze profileRecent Braze incidentsMarkdownJSON