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Braze: Email links for SparkPost customers serving 502s due to SparkPost incident

MinorStatus: resolvedStarted Resolved (3.5 h)1 updatebraze.statuspage.io (opens in new tab)

Timeline of updates

  1. resolved

    SparkPost have resolved the incident on their side. Braze has not observed any recurrence in HTTP 502 errors for click-tracked links since SparkPost implemented their fix. We will follow up with vendor SparkPost regarding root cause details of the outage.

From Braze’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Impact, status and times are the vendor’s own, as last archived. View on braze.statuspage.io (opens in new tab).

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