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Braintrust: Slow or failed data loading in US region

MajorStatus: resolvedStarted Resolved (40 min)3 updatesstatus.braintrust.dev (opens in new tab)

Affected components: API

Timeline of updates

  1. investigating

    We're investigating slow or failed data loading affecting some customers on our US-hosted service. Affected pages may load slowly, hang, or show errors.

  2. monitoring

    We've applied a mitigation for the data-loading issue affecting our US-hosted service and are monitoring performance. We'll share another update once we've confirmed stability.

  3. resolved

    The issue causing slow or failed data loading in our US-hosted service has been resolved. We're sorry for the disruption.

Changes Rewindex caught on this incident

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.

How the archive is checked, and what it cannot prove.

This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.braintrust.dev (opens in new tab).

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