ChangesBraintrustSlow or failed data loading in US region
Braintrust: Major incident: Slow or failed data loading in US region
Summary
Summary pending. The diff below shows exactly what changed.
Incident page: the full timeline of updates
What changed
Struck in red is what Braintrust removed; blue is what they added. Muted text is unchanged context.
Before: not present
After: Slow or failed data loading in US region
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2026-09-09 21:30 UTC
Before: not present
After: 2026-09-09 22:10 UTC
Before: not present
After: We're investigating slow or failed data loading affecting some customers on our US-hosted service. Affected pages may load slowly, hang, or show errors.
Before: not present
After: We've applied a mitigation for the data-loading issue affecting our US-hosted service and are monitoring performance. We'll share another update once we've confirmed stability.
Before: not present
After: The issue causing slow or failed data loading in our US-hosted service has been resolved. We're sorry for the disruption.
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History of this incident
Wednesday, September 9
1 incident change
- MajorMajor incident
Slow or failed data loading in US regionthis change