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Box: [Resolved] Users Unable to Submit Support Cases on the Box Community

No impact listedStatus: resolvedStarted Resolved (4.0 h)1 updatestatus.box.com (opens in new tab)

Timeline of updates

  1. resolved

    The monitoring period has ended and we have confirmed full functionality has returned to the web case submission workflow. Thank you for your patience as we worked to resolve this issue.

From Box’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.box.com (opens in new tab).

Cite this

Status incident (vendor impact label: none) posted by Box, started 2016-08-26 16:00 UTC, resolved after 4.0 h, 1 update(s).

Title
[Resolved] Users Unable to Submit Support Cases on the Box Community
Vendor
Box
Date
URL
https://rewindex.com/company/box/incidents/tb5nlx5n3m49

Box profileRecent Box incidentsAll outages on August 26, 2016Box in August 2016MarkdownJSON