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Box: Some customers may be unable to view their files on Box.com and a "Please refresh" message is shown

MinorStatus: resolvedStarted Resolved (9.2 h)1 updatestatus.box.com (opens in new tab)

Timeline of updates

  1. resolved

    We no longer observe the issue anymore. It is now resolved.

From Box’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.box.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Box, started 2015-11-04 20:50 UTC, resolved after 9.2 h, 1 update(s).

Title
Some customers may be unable to view their files on Box.com and a "Please refresh" message is shown
Vendor
Box
Date
URL
https://rewindex.com/company/box/incidents/sx1sf60s4wl8

Box profileRecent Box incidentsAll outages on November 4, 2015Box in November 2015MarkdownJSON