Box: Error Submitting Support Cases on the Box Community
Timeline of updates
- resolved
We have resolved the issues that prevented support cases from being raised on the Box Community and Support site. We will monitor to ensure no further impact is observed, though do not expect any further impact.
From Box’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.box.com (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Box, started 2018-05-23 15:14 UTC, resolved after 14 min, 1 update(s).
- Title
- Error Submitting Support Cases on the Box Community
- Vendor
- Box
- Date
- URL
- https://rewindex.com/company/box/incidents/cxsn67vzxllg
Box profileRecent Box incidentsAll outages on May 23, 2018Box in May 2018MarkdownJSON