# Box: Error Submitting Support Cases on the Box Community

> Box status incident “Error Submitting Support Cases on the Box Community” on 2018-05-23: impact none (vendor’s label), 14 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/box/incidents/cxsn67vzxllg
Last updated: 2018-05-23T15:28:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2018-05-23 15:14 UTC · Resolved: 2018-05-23 15:28 UTC · Duration: 14 min
- Updates: 1
- [Vendor status page: https://status.box.com/incidents/cxsn67vzxllg](https://status.box.com/incidents/cxsn67vzxllg)
- [Company: Box](https://rewindex.com/company/box.md)

## Timeline of updates

- **resolved** 2018-05-23 15:28 UTC: We have resolved the issues that prevented support cases from being raised on the Box Community and Support site. We will monitor to ensure no further impact is observed, though do not expect any further impact.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Box, started 2018-05-23 15:14 UTC, resolved after 14 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/box/incidents/cxsn67vzxllg
- Citation: Box, “Error Submitting Support Cases on the Box Community” (2018-05-23 15:14 UTC). Archived by Rewindex: https://rewindex.com/company/box/incidents/cxsn67vzxllg (CC BY 4.0).
- Markdown link: `[Box: Error Submitting Support Cases on the Box Community (2018-05-23)](https://rewindex.com/company/box/incidents/cxsn67vzxllg)`


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Canonical: https://rewindex.com/company/box/incidents/cxsn67vzxllg · Markdown: https://rewindex.com/company/box/incidents/cxsn67vzxllg.md · JSON: https://rewindex.com/api/v1/companies/box/incidents/cxsn67vzxllg · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T18:08:31.117Z