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Box: Some users may be experiencing issues with Box Search

MinorStatus: resolvedStarted Resolved (4.6 h)1 updatestatus.box.com (opens in new tab)

Timeline of updates

  1. resolved

    Box Engineers have confirmed that issues with Search and the Content API metadata endpoint are fully resolved. If you continue to experience any issues accessing Box, please contact the Box User Services team via https://community.box.com/help (opens in new tab)

From Box’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.box.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Box, started 2017-09-28 22:14 UTC, resolved after 4.6 h, 1 update(s).

Title
Some users may be experiencing issues with Box Search
Vendor
Box
Date
URL
https://rewindex.com/company/box/incidents/cnqys0ht209y

Box profileRecent Box incidentsAll outages on September 28, 2017Box in September 2017MarkdownJSON