# Box: Some users may be experiencing issues with Box Search

> Box status incident “Some users may be experiencing issues with Box Search” on 2017-09-28: impact minor (vendor’s label), 4.6 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/box/incidents/cnqys0ht209y
Last updated: 2017-09-29T02:49:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2017-09-28 22:14 UTC · Resolved: 2017-09-29 02:49 UTC · Duration: 4.6 h
- Updates: 1
- [Vendor status page: https://status.box.com/incidents/cnqys0ht209y](https://status.box.com/incidents/cnqys0ht209y)
- [Company: Box](https://rewindex.com/company/box.md)

## Timeline of updates

- **resolved** 2017-09-29 02:49 UTC: Box Engineers have confirmed that issues with Search and the Content API metadata endpoint are fully resolved. If you continue to experience any issues accessing Box, please contact the Box User Services team via https://community.box.com/help

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Box, started 2017-09-28 22:14 UTC, resolved after 4.6 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/box/incidents/cnqys0ht209y
- Citation: Box, “Some users may be experiencing issues with Box Search” (2017-09-28 22:14 UTC). Archived by Rewindex: https://rewindex.com/company/box/incidents/cnqys0ht209y (CC BY 4.0).
- Markdown link: `[Box: Some users may be experiencing issues with Box Search (2017-09-28)](https://rewindex.com/company/box/incidents/cnqys0ht209y)`


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Canonical: https://rewindex.com/company/box/incidents/cnqys0ht209y · Markdown: https://rewindex.com/company/box/incidents/cnqys0ht209y.md · JSON: https://rewindex.com/api/v1/companies/box/incidents/cnqys0ht209y · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:02:17.147Z