Box: [Minor] Delayed information in User Details Report
Timeline of updates
- resolved
We’ve addressed the underlying delay that led to the User Details Report not being up to date. While the issue has been remediated, there is still a backlog to be processed. As a workaround, Admins can run a User Activity Report and filter for the information that’s available in the User Details Report. The information from the User Activity Report is not affected, as the delay is only limited to the User Details Report. We're considering this issue resolved. Please contact Box Support at https://support.box.com (opens in new tab) if you are currently seeing any issues.
From Box’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
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Cite this
Status incident (vendor impact label: minor) posted by Box, started 2021-12-27 03:12 UTC, resolved after 22 h, 1 update(s).
- Title
- [Minor] Delayed information in User Details Report
- Vendor
- Box
- Date
- URL
- https://rewindex.com/company/box/incidents/33fbtd3b63hx
Box profileRecent Box incidentsAll outages on December 27, 2021Box in December 2021MarkdownJSON