Box: Intermittent Degradation of Upload, Download, and Content Preview Services
Timeline of updates
- resolved
Box has resolved an issue impacting Uploads, Downloads, Document Conversions, and Previews that occurred between 11:16am and 12:06pm Pacific Standard Time. Users of these services may have noticed longer response times to complete related actions and intermittent 50x's returned from API endpoints. If you continue to experience any issues, please contact Box User Services at If you continue to experience any issues, please contact Box User Services at https://support.box.com (opens in new tab).
From Box’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.box.com (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Box, started 2018-02-21 20:00 UTC, resolved after 0 min, 1 update(s).
- Title
- Intermittent Degradation of Upload, Download, and Content Preview Services
- Vendor
- Box
- Date
- URL
- https://rewindex.com/company/box/incidents/2xrrpr4wsjfk
Box profileRecent Box incidentsAll outages on February 21, 2018Box in February 2018MarkdownJSON