# Box: Intermittent Degradation of Upload, Download, and Content Preview Services

> Box status incident “Intermittent Degradation of Upload, Download, and Content Preview Services” on 2018-02-21: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/box/incidents/2xrrpr4wsjfk
Last updated: 2018-02-21T20:00:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2018-02-21 20:00 UTC · Resolved: 2018-02-21 20:00 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.box.com/incidents/2xrrpr4wsjfk](https://status.box.com/incidents/2xrrpr4wsjfk)
- [Company: Box](https://rewindex.com/company/box.md)

## Timeline of updates

- **resolved** 2018-02-21 20:00 UTC: Box has resolved an issue impacting Uploads, Downloads, Document Conversions, and Previews that occurred between 11:16am and 12:06pm Pacific Standard Time. Users of these services may have noticed longer response times to complete related actions and intermittent 50x's returned from API endpoints. If you continue to experience any issues, please contact Box User Services at If you continue to experience any issues, please contact Box User Services at https://support.box.com.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Box, started 2018-02-21 20:00 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/box/incidents/2xrrpr4wsjfk
- Citation: Box, “Intermittent Degradation of Upload, Download, and Content Preview Services” (2018-02-21 20:00 UTC). Archived by Rewindex: https://rewindex.com/company/box/incidents/2xrrpr4wsjfk (CC BY 4.0).
- Markdown link: `[Box: Intermittent Degradation of Upload, Download, and Content Preview Services (2018-02-21)](https://rewindex.com/company/box/incidents/2xrrpr4wsjfk)`


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Canonical: https://rewindex.com/company/box/incidents/2xrrpr4wsjfk · Markdown: https://rewindex.com/company/box/incidents/2xrrpr4wsjfk.md · JSON: https://rewindex.com/api/v1/companies/box/incidents/2xrrpr4wsjfk · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T15:31:28.126Z