Box change history: [Medium] Issues with Zip Downloads

Box reported a major ZIP download incident affecting folder downloads in its web application, with failures or delays for users routed through one US region. It started at 2026-06-25 19:29 UTC and was resolved at 2026-06-25 21:47 UTC, lasting 2 h 18 min. Box attributed the issue to a network component update affecting a regional backend service.