rewindex

CompaniesBoxMonthly reportsMarch 2016

Box in March 2016: incidents, uptime and changes

9incidents posted
1labelled major or critical
99.97%free of major/critical
73.98%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 13 min, incident time 8.1 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 1 · Minor 5 · No impact listed 3

Major and critical incidents 1

IncidentImpactStartedDurationStatusDay
Users may see "Sorry, we can't access that page."Major13 minresolved03-07

Other incidents 8

IncidentImpactStartedDurationStatusDay
Intermittent Upload failures and FTP connection issuesMinor5 dresolved03-17
Issues with Preview via Content APIMinor1.6 hresolved03-22
Some Users are Unable to Submit Support Cases on the Box CommunityNo impact listed2.2 hresolved03-23
Box Webapp Inaccessible for some usersNo impact listed3.0 hresolved03-24
Search in Web App and API Endpoint Unavailable for Some UsersMinor24 hresolved03-28
Some Users are Unable to Submit Support Cases on the Box CommunityNo impact listed13 hresolved03-29
Box may be unavailable for some usersMinor2.8 hresolved03-30
View API is currently experiencing failures converting and viewing documentsMinor28 minresolved03-30

Cite this

Box posted 9 status incidents in March 2016 (1 major or critical); 0 price changes and 0 notable page changes observed.

Title
Box in March 2016
Vendor
Box
Date
URL
https://rewindex.com/company/box/2016/03

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