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BigCommerce: Intermittent Availability Issues

MinorStatus: resolvedStarted Resolved (57 min)1 updatestatus.bigcommerce.com (opens in new tab)

Timeline of updates

  1. resolved

    BigCommerce engineers identified an issue impacting availability with a subset of stores at approximately 16:01 UTC. Engineers implemented a fix at 16:20 UTC and all services returned to normal operations at 16:59 UTC.

From BigCommerce’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.bigcommerce.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by BigCommerce, started 2024-05-20 16:10 UTC, resolved after 57 min, 1 update(s).

Title
Intermittent Availability Issues
Vendor
BigCommerce
Date
URL
https://rewindex.com/company/bigcommerce/incidents/zxtbpx8t0wsb

BigCommerce profileRecent BigCommerce incidentsAll outages on May 20, 2024BigCommerce in May 2024MarkdownJSON