# BigCommerce: Intermittent Availability Issues

> BigCommerce status incident “Intermittent Availability Issues” on 2024-05-20: impact minor (vendor’s label), 57 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/bigcommerce/incidents/zxtbpx8t0wsb
Last updated: 2024-05-20T17:07:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-05-20 16:10 UTC · Resolved: 2024-05-20 17:07 UTC · Duration: 57 min
- Updates: 1
- [Vendor status page: https://status.bigcommerce.com/incidents/zxtbpx8t0wsb](https://status.bigcommerce.com/incidents/zxtbpx8t0wsb)
- [Company: BigCommerce](https://rewindex.com/company/bigcommerce.md)

## Timeline of updates

- **resolved** 2024-05-20 17:07 UTC: BigCommerce engineers identified an issue impacting availability with a subset of stores at approximately 16:01 UTC. Engineers implemented a fix at 16:20 UTC and all services returned to normal operations at 16:59 UTC.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by BigCommerce, started 2024-05-20 16:10 UTC, resolved after 57 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/bigcommerce/incidents/zxtbpx8t0wsb
- Citation: BigCommerce, “Intermittent Availability Issues” (2024-05-20 16:10 UTC). Archived by Rewindex: https://rewindex.com/company/bigcommerce/incidents/zxtbpx8t0wsb (CC BY 4.0).
- Markdown link: `[BigCommerce: Intermittent Availability Issues (2024-05-20)](https://rewindex.com/company/bigcommerce/incidents/zxtbpx8t0wsb)`


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Canonical: https://rewindex.com/company/bigcommerce/incidents/zxtbpx8t0wsb · Markdown: https://rewindex.com/company/bigcommerce/incidents/zxtbpx8t0wsb.md · JSON: https://rewindex.com/api/v1/companies/bigcommerce/incidents/zxtbpx8t0wsb · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:06:09.927Z