BigCommerce: Issue Capturing Payments
Timeline of updates
- resolved
BigCommerce engineers observed an issue with authorized payments being delayed when captured starting around 14:30 UTC. The issue was resolved at 17:30 UTC and all systems are fully operational.
From BigCommerce’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.bigcommerce.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by BigCommerce, started 2025-06-24 17:02 UTC, resolved after 59 min, 1 update(s).
- Title
- Issue Capturing Payments
- Vendor
- BigCommerce
- Date
- URL
- https://rewindex.com/company/bigcommerce/incidents/vt8ywm52x065
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