# BigCommerce: Issue Capturing Payments

> BigCommerce status incident “Issue Capturing Payments” on 2025-06-24: impact minor (vendor’s label), 59 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/bigcommerce/incidents/vt8ywm52x065
Last updated: 2025-06-24T18:01:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-06-24 17:02 UTC · Resolved: 2025-06-24 18:01 UTC · Duration: 59 min
- Updates: 1
- [Vendor status page: https://status.bigcommerce.com/incidents/vt8ywm52x065](https://status.bigcommerce.com/incidents/vt8ywm52x065)
- [Company: BigCommerce](https://rewindex.com/company/bigcommerce.md)

## Timeline of updates

- **resolved** 2025-06-24 18:01 UTC: BigCommerce engineers observed an issue with authorized payments being delayed when captured starting around 14:30 UTC. The issue was resolved at 17:30 UTC and all systems are fully operational.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by BigCommerce, started 2025-06-24 17:02 UTC, resolved after 59 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/bigcommerce/incidents/vt8ywm52x065
- Citation: BigCommerce, “Issue Capturing Payments” (2025-06-24 17:02 UTC). Archived by Rewindex: https://rewindex.com/company/bigcommerce/incidents/vt8ywm52x065 (CC BY 4.0).
- Markdown link: `[BigCommerce: Issue Capturing Payments (2025-06-24)](https://rewindex.com/company/bigcommerce/incidents/vt8ywm52x065)`


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Canonical: https://rewindex.com/company/bigcommerce/incidents/vt8ywm52x065 · Markdown: https://rewindex.com/company/bigcommerce/incidents/vt8ywm52x065.md · JSON: https://rewindex.com/api/v1/companies/bigcommerce/incidents/vt8ywm52x065 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:28:40.974Z