BigCommerce: Phone Support Offline
Timeline of updates
- resolved
Our phone provider has resolved the issue and our Phone Support is now fully operational. Thank you for your patience.
From BigCommerce’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.bigcommerce.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by BigCommerce, started 2017-09-07 14:14 UTC, resolved after 52 min, 1 update(s).
- Title
- Phone Support Offline
- Vendor
- BigCommerce
- Date
- URL
- https://rewindex.com/company/bigcommerce/incidents/v6hlbhl59wbr
BigCommerce profileRecent BigCommerce incidentsAll outages on September 7, 2017BigCommerce in September 2017MarkdownJSON