BigCommerce: Slow Performance and Increased Page Load Times
Timeline of updates
- resolved
From approximately 10:00 AM - 10:15 AM (US Pacific Time), some BigCommerce stores may have experienced intermittent page load issues and slow page load times. BigCommerce engineers investigated and resolved the incident that caused these issues, and all stores are operating normally.
From BigCommerce’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.bigcommerce.com (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by BigCommerce, started 2017-01-23 18:23 UTC, resolved after 0 min, 1 update(s).
- Title
- Slow Performance and Increased Page Load Times
- Vendor
- BigCommerce
- Date
- URL
- https://rewindex.com/company/bigcommerce/incidents/thfyvc979f4k
BigCommerce profileRecent BigCommerce incidentsAll outages on January 23, 2017BigCommerce in January 2017MarkdownJSON