BigCommerce: Elevated error rates for a subset of stores
Timeline of updates
- resolved
A subset of stores experience elevated HTTP 500 error rates between 00:01 and 00:48 UTC. BigCommerce engineers have fixed the cause of these errors.
From BigCommerce’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.bigcommerce.com (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by BigCommerce, started 2024-12-20 00:00 UTC, resolved after 0 min, 1 update(s).
- Title
- Elevated error rates for a subset of stores
- Vendor
- BigCommerce
- Date
- URL
- https://rewindex.com/company/bigcommerce/incidents/swgh90mktswf
BigCommerce profileRecent BigCommerce incidentsAll outages on December 20, 2024BigCommerce in December 2024MarkdownJSON