BigCommerce: Merchant Email Account Connectivity (Extended from previous maintenance)
Timeline of updates
- resolved
All affected email services have been restored.
From BigCommerce’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.bigcommerce.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by BigCommerce, started 2018-05-28 06:10 UTC, resolved after 1.2 h, 1 update(s).
- Title
- Merchant Email Account Connectivity (Extended from previous maintenance)
- Vendor
- BigCommerce
- Date
- URL
- https://rewindex.com/company/bigcommerce/incidents/r6vzwdy9sbtb
BigCommerce profileRecent BigCommerce incidentsAll outages on May 28, 2018BigCommerce in May 2018MarkdownJSON