BigCommerce: Search indexing backed up
Timeline of updates
- resolved
BigCommerce engineers have successfully restored the store search indexing. Some stores may still experience a delay while content is being indexed.
From BigCommerce’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.bigcommerce.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by BigCommerce, started 2017-03-31 15:36 UTC, resolved after 1.9 h, 1 update(s).
- Title
- Search indexing backed up
- Vendor
- BigCommerce
- Date
- URL
- https://rewindex.com/company/bigcommerce/incidents/q8ff0p40vjkc
BigCommerce profileRecent BigCommerce incidentsAll outages on March 31, 2017BigCommerce in March 2017MarkdownJSON