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CompaniesBigCommerceIncidents

BigCommerce: Availability issues with subset of BigCommerce stores in a single datacenter

MinorStatus: resolvedStarted Resolved (4 min)1 updatestatus.bigcommerce.com (opens in new tab)

Timeline of updates

  1. resolved

    A fix has been deployed for the network issues that were happening, and full functionality has been restored to all stores.

From BigCommerce’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.

How the archive is checked, and what it cannot prove.

This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.bigcommerce.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by BigCommerce, started 2017-11-07 18:58 UTC, resolved after 4 min, 1 update(s).

Title
Availability issues with subset of BigCommerce stores in a single datacenter
Vendor
BigCommerce
Date
URL
https://rewindex.com/company/bigcommerce/incidents/q03h26rmrlk3

BigCommerce profileRecent BigCommerce incidentsAll outages on November 7, 2017BigCommerce in November 2017MarkdownJSON