BigCommerce: Many email accounts unable to send email
Timeline of updates
- resolved
More reports have come in and we have deployed a further fix and verified that it works. This issue was caused by an unintended application of a very strict spam list to outbound emails from BigCommerce client accounts. We apologize for this disturbance and will be instituting better testing and monitoring around email changes.
From BigCommerce’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.bigcommerce.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by BigCommerce, started 2016-06-10 14:44 UTC, resolved after 1.9 h, 1 update(s).
- Title
- Many email accounts unable to send email
- Vendor
- BigCommerce
- Date
- URL
- https://rewindex.com/company/bigcommerce/incidents/pzwfym5vwln9
BigCommerce profileRecent BigCommerce incidentsAll outages on June 10, 2016BigCommerce in June 2016MarkdownJSON