BigCommerce: Storefront Availability Issues for Subset of AU Stores
Affected components: Storefront
Timeline of updates
- investigating
Commerce engineers are looking into increased error rate for subset of stores in AU.
- monitoring
Commerce engineers have applied a fix and are monitoring the error rates
- resolved
This incident has now been resolved.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-17 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
b7dac33e1b261a89…
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by BigCommerce, started 2026-07-03 00:33 UTC, resolved after 23 min, 3 update(s).
- Title
- Storefront Availability Issues for Subset of AU Stores
- Vendor
- BigCommerce
- Date
- URL
- https://rewindex.com/company/bigcommerce/incidents/n2kz2b8rgcc1
BigCommerce profileRecent BigCommerce incidentsAll outages on July 3, 2026BigCommerce in July 2026MarkdownJSON