# BigCommerce: Storefront Availability Issues for Subset of AU Stores

> BigCommerce status incident “Storefront Availability Issues for Subset of AU Stores” on 2026-07-03: impact minor (vendor’s label), 23 min, 3 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/bigcommerce/incidents/n2kz2b8rgcc1
Last updated: 2026-07-03T00:56:20Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-07-03 00:33 UTC · Resolved: 2026-07-03 00:56 UTC · Duration: 23 min
- Updates: 3 · Affected components: Storefront
- [Vendor status page: https://stspg.io/0yqwtv5k7y94](https://stspg.io/0yqwtv5k7y94)
- [Company: BigCommerce](https://rewindex.com/company/bigcommerce.md)

## Timeline of updates

- **investigating** 2026-07-03 00:33 UTC: Commerce engineers are looking into increased error rate for subset of stores in AU.
- **monitoring** 2026-07-03 00:45 UTC: Commerce engineers have applied a fix and are monitoring the error rates
- **resolved** 2026-07-03 00:56 UTC: This incident has now been resolved.

## Cite this

Status incident (vendor impact label: minor) posted by BigCommerce, started 2026-07-03 00:33 UTC, resolved after 23 min, 3 update(s).

- Canonical URL: https://rewindex.com/company/bigcommerce/incidents/n2kz2b8rgcc1
- Citation: BigCommerce, “Storefront Availability Issues for Subset of AU Stores” (2026-07-03 00:33 UTC). Archived by Rewindex: https://rewindex.com/company/bigcommerce/incidents/n2kz2b8rgcc1 (CC BY 4.0).
- Markdown link: `[BigCommerce: Storefront Availability Issues for Subset of AU Stores (2026-07-03)](https://rewindex.com/company/bigcommerce/incidents/n2kz2b8rgcc1)`


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Canonical: https://rewindex.com/company/bigcommerce/incidents/n2kz2b8rgcc1 · Markdown: https://rewindex.com/company/bigcommerce/incidents/n2kz2b8rgcc1.md · JSON: https://rewindex.com/api/v1/companies/bigcommerce/incidents/n2kz2b8rgcc1 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T17:23:44.690Z