BigCommerce: Intermittent Availability Issues
Timeline of updates
- resolved
BigCommerce Engineers identified an issue affecting storefront and API services for a subset of stores beginning at 14:00 UTC and ending at 14:12 UTC. This behavior was similar to an incident earlier this morning. BigCommerce Engineers have mitigated the root cause of the issue and all services are now available.
From BigCommerce’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.bigcommerce.com (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by BigCommerce, started 2024-09-23 14:00 UTC, resolved after 0 min, 1 update(s).
- Title
- Intermittent Availability Issues
- Vendor
- BigCommerce
- Date
- URL
- https://rewindex.com/company/bigcommerce/incidents/j5p7xvnw4lw8
BigCommerce profileRecent BigCommerce incidentsAll outages on September 23, 2024BigCommerce in September 2024MarkdownJSON