BigCommerce: Search issues for some merchants using custom search integrations such as Klevu
Affected components: Storefront
Timeline of updates
- identified
Commerce Engineers have identified an issue impacting a small subset of merchants using custom search integrations like Klevu.
- resolved
This incident has been resolved.
Archive proof
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How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-17 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
f749f1ec01652f37…
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by BigCommerce, started 2026-06-24 19:50 UTC, resolved after 1.1 h, 2 update(s).
- Title
- Search issues for some merchants using custom search integrations such as Klevu
- Vendor
- BigCommerce
- Date
- URL
- https://rewindex.com/company/bigcommerce/incidents/hrvq4k6q7fz4
BigCommerce profileRecent BigCommerce incidentsAll outages on June 24, 2026BigCommerce in June 2026MarkdownJSON