# BigCommerce: Search issues for some merchants using custom search integrations such as Klevu

> BigCommerce status incident “Search issues for some merchants using custom search integrations such as Klevu” on 2026-06-24: impact minor (vendor’s label), 1.1 h, 2 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/bigcommerce/incidents/hrvq4k6q7fz4
Last updated: 2026-06-24T20:58:45Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-06-24 19:50 UTC · Resolved: 2026-06-24 20:58 UTC · Duration: 1.1 h
- Updates: 2 · Affected components: Storefront
- [Vendor status page: https://stspg.io/yp32mgrc5041](https://stspg.io/yp32mgrc5041)
- [Company: BigCommerce](https://rewindex.com/company/bigcommerce.md)

## Timeline of updates

- **identified** 2026-06-24 19:50 UTC: Commerce Engineers have identified an issue impacting a small subset of merchants using custom search integrations like Klevu.
- **resolved** 2026-06-24 20:58 UTC: This incident has been resolved.

## Cite this

Status incident (vendor impact label: minor) posted by BigCommerce, started 2026-06-24 19:50 UTC, resolved after 1.1 h, 2 update(s).

- Canonical URL: https://rewindex.com/company/bigcommerce/incidents/hrvq4k6q7fz4
- Citation: BigCommerce, “Search issues for some merchants using custom search integrations such as Klevu” (2026-06-24 19:50 UTC). Archived by Rewindex: https://rewindex.com/company/bigcommerce/incidents/hrvq4k6q7fz4 (CC BY 4.0).
- Markdown link: `[BigCommerce: Search issues for some merchants using custom search integrations such as Klevu (2026-06-24)](https://rewindex.com/company/bigcommerce/incidents/hrvq4k6q7fz4)`


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Canonical: https://rewindex.com/company/bigcommerce/incidents/hrvq4k6q7fz4 · Markdown: https://rewindex.com/company/bigcommerce/incidents/hrvq4k6q7fz4.md · JSON: https://rewindex.com/api/v1/companies/bigcommerce/incidents/hrvq4k6q7fz4 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T13:41:34.290Z