BigCommerce: Availability issues with BigCommerce stores
Timeline of updates
- resolved
BigCommerce experienced an outage for a sub-set of traffic originating from Australian/Oceanic users between 11:36 AM and 11:50 AM AEDT. During this time visitors may have been served a generic error page with a message such as "Something went wrong... Please try again later.". The Technical Operations team were alerted to an increase in error responses and engineers acted quickly to restore access to stores.
From BigCommerce’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.bigcommerce.com (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by BigCommerce, started 2020-03-17 00:30 UTC, resolved after 0 min, 1 update(s).
- Title
- Availability issues with BigCommerce stores
- Vendor
- BigCommerce
- Date
- URL
- https://rewindex.com/company/bigcommerce/incidents/cjb5t925pg4t
BigCommerce profileRecent BigCommerce incidentsAll outages on March 17, 2020BigCommerce in March 2020MarkdownJSON