# BigCommerce: Availability issues with BigCommerce stores

> BigCommerce status incident “Availability issues with BigCommerce stores” on 2020-03-17: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/bigcommerce/incidents/cjb5t925pg4t
Last updated: 2020-03-17T00:30:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2020-03-17 00:30 UTC · Resolved: 2020-03-17 00:30 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.bigcommerce.com/incidents/cjb5t925pg4t](https://status.bigcommerce.com/incidents/cjb5t925pg4t)
- [Company: BigCommerce](https://rewindex.com/company/bigcommerce.md)

## Timeline of updates

- **resolved** 2020-03-17 00:30 UTC: BigCommerce experienced an outage for a sub-set of traffic originating from Australian/Oceanic users between 11:36 AM and 11:50 AM AEDT. During this time visitors may have been served a generic error page with a message such as "Something went wrong... Please try again later.". The Technical Operations team were alerted to an increase in error responses and engineers acted quickly to restore access to stores.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by BigCommerce, started 2020-03-17 00:30 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/bigcommerce/incidents/cjb5t925pg4t
- Citation: BigCommerce, “Availability issues with BigCommerce stores” (2020-03-17 00:30 UTC). Archived by Rewindex: https://rewindex.com/company/bigcommerce/incidents/cjb5t925pg4t (CC BY 4.0).
- Markdown link: `[BigCommerce: Availability issues with BigCommerce stores (2020-03-17)](https://rewindex.com/company/bigcommerce/incidents/cjb5t925pg4t)`


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Canonical: https://rewindex.com/company/bigcommerce/incidents/cjb5t925pg4t · Markdown: https://rewindex.com/company/bigcommerce/incidents/cjb5t925pg4t.md · JSON: https://rewindex.com/api/v1/companies/bigcommerce/incidents/cjb5t925pg4t · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:06:13.854Z