BigCommerce: Slow response times
Timeline of updates
- resolved
IBM has fixed the issue and we will continue to monitor for recurrences. We're sorry for any inconvenience. The built-in redundancy of the BigCommerce platform prevented this from being an outage. However, we take response times very seriously and will be discussing this further with the vendor.
From BigCommerce’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.bigcommerce.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by BigCommerce, started 2018-06-23 21:39 UTC, resolved after 3.9 h, 1 update(s).
- Title
- Slow response times
- Vendor
- BigCommerce
- Date
- URL
- https://rewindex.com/company/bigcommerce/incidents/bm08d13khzfx
BigCommerce profileRecent BigCommerce incidentsAll outages on June 23, 2018BigCommerce in June 2018MarkdownJSON