BigCommerce: Database connectivity issue
Timeline of updates
- resolved
Bigcommerce system engineers were alerted to an issue with a single database cluster at 5:05pm CDT causing errors on a subset of stores. Systems recovered at 5:10pm CDT and investigations are underway to identify the root cause.
From BigCommerce’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.bigcommerce.com (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by BigCommerce, started 2015-07-16 22:15 UTC, resolved after 0 min, 1 update(s).
- Title
- Database connectivity issue
- Vendor
- BigCommerce
- Date
- URL
- https://rewindex.com/company/bigcommerce/incidents/bchw5ydbzl1j
BigCommerce profileRecent BigCommerce incidentsAll outages on July 16, 2015BigCommerce in July 2015MarkdownJSON