# BigCommerce: Database connectivity issue

> BigCommerce status incident “Database connectivity issue” on 2015-07-16: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/bigcommerce/incidents/bchw5ydbzl1j
Last updated: 2015-07-16T22:15:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2015-07-16 22:15 UTC · Resolved: 2015-07-16 22:15 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.bigcommerce.com/incidents/bchw5ydbzl1j](https://status.bigcommerce.com/incidents/bchw5ydbzl1j)
- [Company: BigCommerce](https://rewindex.com/company/bigcommerce.md)

## Timeline of updates

- **resolved** 2015-07-16 22:15 UTC: Bigcommerce system engineers were alerted to an issue with a single database cluster at 5:05pm CDT causing errors on a subset of stores. Systems recovered at 5:10pm CDT and investigations are underway to identify the root cause.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by BigCommerce, started 2015-07-16 22:15 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/bigcommerce/incidents/bchw5ydbzl1j
- Citation: BigCommerce, “Database connectivity issue” (2015-07-16 22:15 UTC). Archived by Rewindex: https://rewindex.com/company/bigcommerce/incidents/bchw5ydbzl1j (CC BY 4.0).
- Markdown link: `[BigCommerce: Database connectivity issue (2015-07-16)](https://rewindex.com/company/bigcommerce/incidents/bchw5ydbzl1j)`


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Canonical: https://rewindex.com/company/bigcommerce/incidents/bchw5ydbzl1j · Markdown: https://rewindex.com/company/bigcommerce/incidents/bchw5ydbzl1j.md · JSON: https://rewindex.com/api/v1/companies/bigcommerce/incidents/bchw5ydbzl1j · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T12:57:39.606Z