BigCommerce: Intermittent Availability Issues
Timeline of updates
- resolved
BigCommerce engineers observed an availability issue with a subset of stores beginning at approximately 23:55 UTC affecting API, storefront, and control panel requests. The issue was resolved at 00:18 UTC and all services are fully operational.
From BigCommerce’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.bigcommerce.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by BigCommerce, started 2025-04-05 00:03 UTC, resolved after 23 min, 1 update(s).
- Title
- Intermittent Availability Issues
- Vendor
- BigCommerce
- Date
- URL
- https://rewindex.com/company/bigcommerce/incidents/9kh204ypv63c
BigCommerce profileRecent BigCommerce incidentsAll outages on April 5, 2025BigCommerce in April 2025MarkdownJSON