# BigCommerce: Intermittent Availability Issues

> BigCommerce status incident “Intermittent Availability Issues” on 2025-04-05: impact minor (vendor’s label), 23 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/bigcommerce/incidents/9kh204ypv63c
Last updated: 2025-04-05T00:26:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-04-05 00:03 UTC · Resolved: 2025-04-05 00:26 UTC · Duration: 23 min
- Updates: 1
- [Vendor status page: https://status.bigcommerce.com/incidents/9kh204ypv63c](https://status.bigcommerce.com/incidents/9kh204ypv63c)
- [Company: BigCommerce](https://rewindex.com/company/bigcommerce.md)

## Timeline of updates

- **resolved** 2025-04-05 00:26 UTC: BigCommerce engineers observed an availability issue with a subset of stores beginning at approximately 23:55 UTC affecting API, storefront, and control panel requests. The issue was resolved at 00:18 UTC and all services are fully operational.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by BigCommerce, started 2025-04-05 00:03 UTC, resolved after 23 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/bigcommerce/incidents/9kh204ypv63c
- Citation: BigCommerce, “Intermittent Availability Issues” (2025-04-05 00:03 UTC). Archived by Rewindex: https://rewindex.com/company/bigcommerce/incidents/9kh204ypv63c (CC BY 4.0).
- Markdown link: `[BigCommerce: Intermittent Availability Issues (2025-04-05)](https://rewindex.com/company/bigcommerce/incidents/9kh204ypv63c)`


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Canonical: https://rewindex.com/company/bigcommerce/incidents/9kh204ypv63c · Markdown: https://rewindex.com/company/bigcommerce/incidents/9kh204ypv63c.md · JSON: https://rewindex.com/api/v1/companies/bigcommerce/incidents/9kh204ypv63c · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:36:55.105Z