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CompaniesBigCommerceIncidents

BigCommerce: B2B Customer Login Degraded

MinorStatus: resolvedStarted Resolved (28 min)1 updatestatus.bigcommerce.com (opens in new tab)

Timeline of updates

  1. resolved

    Commerce engineers were alerted to an increase in error rates B2B customer logins and API calls. Action was taken and error rates have returned to normal at 15:51 UTC. All systems are fully operational.

From BigCommerce’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.bigcommerce.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by BigCommerce, started 2026-04-13 15:59 UTC, resolved after 28 min, 1 update(s).

Title
B2B Customer Login Degraded
Vendor
BigCommerce
Date
URL
https://rewindex.com/company/bigcommerce/incidents/9f52sj49wydf

BigCommerce profileRecent BigCommerce incidentsAll outages on April 13, 2026BigCommerce in April 2026MarkdownJSON