BigCommerce: API Webhooks - Availability issue
Timeline of updates
- resolved
Bigcommerce System Engineers were alerted to an issue with our API service which was preventing events from triggering Webhook notifications. The issue was discovered at 7:00am CDT and resolved at 12:00pm CDT. Unfortunately any notifications missed during that time frame will not be re-tried.
From BigCommerce’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.bigcommerce.com (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by BigCommerce, started 2015-03-20 20:58 UTC, resolved after 0 min, 1 update(s).
- Title
- API Webhooks - Availability issue
- Vendor
- BigCommerce
- Date
- URL
- https://rewindex.com/company/bigcommerce/incidents/7s18dv3z1440
BigCommerce profileRecent BigCommerce incidentsAll outages on March 20, 2015BigCommerce in March 2015MarkdownJSON