BigCommerce: Call Center phones intermittently unavailable
Timeline of updates
- resolved
The local internet provider has resolved our connectivity issues and we are back to normal operation. Thank you!
From BigCommerce’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.bigcommerce.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by BigCommerce, started 2017-04-17 18:28 UTC, resolved after 6.4 h, 1 update(s).
- Title
- Call Center phones intermittently unavailable
- Vendor
- BigCommerce
- Date
- URL
- https://rewindex.com/company/bigcommerce/incidents/3sk48fh5hdm8
BigCommerce profileRecent BigCommerce incidentsAll outages on April 17, 2017BigCommerce in April 2017MarkdownJSON