BigCommerce: Elevated Response Times in US
Timeline of updates
- resolved
BigCommerce engineers observed an availability issue with a subset of stores beginning at approximately 4:42 UTC, which caused some storefront and API requests to fail. The issue was resolved at 5:26 UTC and all services are fully operational.
From BigCommerce’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.bigcommerce.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by BigCommerce, started 2026-02-13 04:56 UTC, resolved after 7.6 h, 1 update(s).
- Title
- Elevated Response Times in US
- Vendor
- BigCommerce
- Date
- URL
- https://rewindex.com/company/bigcommerce/incidents/2zv2ptnvnm8m
BigCommerce profileRecent BigCommerce incidentsAll outages on February 13, 2026BigCommerce in February 2026MarkdownJSON