# BigCommerce: Elevated Response Times in US

> BigCommerce status incident “Elevated Response Times in US” on 2026-02-13: impact minor (vendor’s label), 7.6 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/bigcommerce/incidents/2zv2ptnvnm8m
Last updated: 2026-02-13T12:31:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-02-13 04:56 UTC · Resolved: 2026-02-13 12:31 UTC · Duration: 7.6 h
- Updates: 1
- [Vendor status page: https://status.bigcommerce.com/incidents/2zv2ptnvnm8m](https://status.bigcommerce.com/incidents/2zv2ptnvnm8m)
- [Company: BigCommerce](https://rewindex.com/company/bigcommerce.md)

## Timeline of updates

- **resolved** 2026-02-13 12:31 UTC: BigCommerce engineers observed an availability issue with a subset of stores beginning at approximately 4:42 UTC, which caused some storefront and API requests to fail. The issue was resolved at 5:26 UTC and all services are fully operational.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by BigCommerce, started 2026-02-13 04:56 UTC, resolved after 7.6 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/bigcommerce/incidents/2zv2ptnvnm8m
- Citation: BigCommerce, “Elevated Response Times in US” (2026-02-13 04:56 UTC). Archived by Rewindex: https://rewindex.com/company/bigcommerce/incidents/2zv2ptnvnm8m (CC BY 4.0).
- Markdown link: `[BigCommerce: Elevated Response Times in US (2026-02-13)](https://rewindex.com/company/bigcommerce/incidents/2zv2ptnvnm8m)`


---
Canonical: https://rewindex.com/company/bigcommerce/incidents/2zv2ptnvnm8m · Markdown: https://rewindex.com/company/bigcommerce/incidents/2zv2ptnvnm8m.md · JSON: https://rewindex.com/api/v1/companies/bigcommerce/incidents/2zv2ptnvnm8m · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:19:38.838Z