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BigCommerce: Slow response times

MinorStatus: resolvedStarted Resolved (2.9 h)1 updatestatus.bigcommerce.com (opens in new tab)

Timeline of updates

  1. resolved

    Our network provider have confirmed that service has returned to normal operations. At this time we are returning the previously removed infrastructure back into to service. All stores are up and operational, and response times have returned to normal.

From BigCommerce’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.

How the archive is checked, and what it cannot prove.

This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.bigcommerce.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by BigCommerce, started 2018-02-07 02:22 UTC, resolved after 2.9 h, 1 update(s).

Title
Slow response times
Vendor
BigCommerce
Date
URL
https://rewindex.com/company/bigcommerce/incidents/1n6c58xmct9d

BigCommerce profileRecent BigCommerce incidentsAll outages on February 7, 2018BigCommerce in February 2018MarkdownJSON