# BigCommerce: Slow response times

> BigCommerce status incident “Slow response times” on 2018-02-07: impact minor (vendor’s label), 2.9 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/bigcommerce/incidents/1n6c58xmct9d
Last updated: 2018-02-07T05:13:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2018-02-07 02:22 UTC · Resolved: 2018-02-07 05:13 UTC · Duration: 2.9 h
- Updates: 1
- [Vendor status page: https://status.bigcommerce.com/incidents/1n6c58xmct9d](https://status.bigcommerce.com/incidents/1n6c58xmct9d)
- [Company: BigCommerce](https://rewindex.com/company/bigcommerce.md)

## Timeline of updates

- **resolved** 2018-02-07 05:13 UTC: Our network provider have confirmed that service has returned to normal operations. At this time we are returning the previously removed infrastructure back into to service. All stores are up and operational, and response times have returned to normal.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by BigCommerce, started 2018-02-07 02:22 UTC, resolved after 2.9 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/bigcommerce/incidents/1n6c58xmct9d
- Citation: BigCommerce, “Slow response times” (2018-02-07 02:22 UTC). Archived by Rewindex: https://rewindex.com/company/bigcommerce/incidents/1n6c58xmct9d (CC BY 4.0).
- Markdown link: `[BigCommerce: Slow response times (2018-02-07)](https://rewindex.com/company/bigcommerce/incidents/1n6c58xmct9d)`


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Canonical: https://rewindex.com/company/bigcommerce/incidents/1n6c58xmct9d · Markdown: https://rewindex.com/company/bigcommerce/incidents/1n6c58xmct9d.md · JSON: https://rewindex.com/api/v1/companies/bigcommerce/incidents/1n6c58xmct9d · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:37:43.255Z