BigCommerce: Issue Processing Google Pay Payments on Mobile
Timeline of updates
- resolved
We have narrowed this issue down to a subset of GooglePay payments via Braintree on specific devices. PayPal are aware of and working on the issue. We will continue to work closely with them to ensure a complete and lasting solution. We are marking this incident as closed, not because we believe it to be resolved, but because we have ended our period of emergency response. Further updates will be provided through regular support channels.
From BigCommerce’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.bigcommerce.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by BigCommerce, started 2024-01-26 19:35 UTC, resolved after 10.0 h, 1 update(s).
- Title
- Issue Processing Google Pay Payments on Mobile
- Vendor
- BigCommerce
- Date
- URL
- https://rewindex.com/company/bigcommerce/incidents/04xft8z6kkmg
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